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Judith Miller

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14 Apr 2014, 12:00 AM

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Help with this site

We're sorry you're experiencing a problem with the Miller's website. If you can't find the answer below, please contact us using the email address at the bottom of the page.

I can't see price guides in the Catalog and I can't read certain articles...

You need to be a member of the Miller's Club in order to access all of the content on our site. You also need to make sure that you are logged in when you view the site. 'Login' and 'Register' buttons are at the top right corner of the screen, next to the 'Help' option that brought you here.

How do I join the Miller's Club?

Simply click on 'Register' in the top menu bar next to the 'Help' option that brought you here. It only takes a couple of minutes and we don't ask you for any financial information. Membership is also free. Once you've joined, you will be able to see price guides for every item in our Catalog, view all our articles, comment on our Blog, receive special offers, and much more.

I've forgotten my password...

No problem! Simply go to the 'Password reminder' link in the box on the top left of your screen, or click on the 'Forgotten your password' link on the log-in page. Then enter the email address you used to register with us, and we'll send you an email with details about how to access your account and change your password to something more memorable.

I've forgotten the email address I registered with...

Please enter each of the email addresses that you own until you succeed. If our we still don't recognise your email address, please register again, or use the email address below to contact us. We'll then have a look in our records to try and find your email address and details.

How do I change my password?

Simply log in and go to your Account Details page. Then delete the current password in both boxes and type in your new one. Then click on 'Update' at the bottom of the page, and your new password will be applied. Please note that passwords are case sensitive.

How do I unsubscribe?

If you would like to cancel your membership of the Miller's Club, please send an email to info@millers.uk.com with 'Please cancel my Miller's Club membership' in the subject field and we'll handle the rest. We're very sorry that you want to leave, and would be very grateful if you could let us know where we went wrong.

It's nothing to do with any of these, and it still won't work - what now?

If you're still experiencing a problem with our website, we apologise. Please send an email explaining the problem to info@millers.uk.com, and we'll do our very best to help you. Parts of the site, or the entire site itself, may become unavailable at certain times due to essential maintenance or updates. We'll always do our best to inform you when these happen, and will aim to keep these to a minimum.